Manufacturer's Workbench Warranty
BenchPro™ has been producing the nation's strongest, longest lasting ergonomic workbenches since 1987.
In all this time, we've only had one warranty problem. We are so sure our products will perform properly that we offer the following warranty:
BenchPro™ workbenches include a 25-year [manufacturer's] warranty. This includes every component* and every function. Customers only need to report the problem. We will take care of the rest. Call BenchPro™ at 888-700-9888 or email sales@BenchPro.com.
BenchPro™ benches, options and accessories are warranted to the original purchaser for 25 - years. This includes every component and every function.
Workbenches used in multiple shift operations shall have the warranty prorated accordingly.
Hydraulic bench lift - system components are warranted for ten - years.
All lighting products are warranted for ten - years.
For Service: Call BenchPro™ at 888-700-9888 or email firstname.lastname@example.org. Customers only have the obligation to report the problem and BenchPro™ will take care of the rest.
BenchPro™ will either refund the entire purchase price including freight and tax (if any) or replace the product or component that is defective, and pay for the freight.
As we make all orders from base materials, we charge a "restocking charge" on unneeded products. We also charge a restocking charge for products ordered but cancelled after the product is built. This is to cover our repackaging and handling. Customers pay the cost of return freight.
Restocking charge schedule:
A. Kennedy, Roosevelt Series in standard sizes and colors will be charged 10%.
B. Dewey, Harding, Jefferson, Grant and Adams Series in standard sizes and colors will be charged 25% restocking charge.
C. Any bench in a custom size or color will be charged a 50% restocking charge, as we will have a difficult time reselling them.
D. All Nevamar™, Chemical Resistant and Galvanneal tops will be charged an additional 10% restocking charge, above those listed above.
E. Custom and non-catalogue items are non-returnable.
F. No product shall be returned after 90 days.
From the lawyers: In no case shall BenchPro™, its distributors, resellers, employees, related divisions, and other entities be responsible for any direct, consequential or indirect damage caused by the incorrect use of our products, or by any defect or failure of our products. Our liability shall be limited to replacement of product or a full refund, as outlined above.
Due Diligence. Please, if a chair or workbench is found to be defective in a way that could lead to an accident, take them out of service and tag them as dangerous until replacements or replacement parts are received and assembled.
Destruction: Dangerous products should not be put into service again or into open waste disposal system until they have been made unusable, so that no third party can reclaim them and be injured.
For full warranty details, see Bench Depot's warranty page.
KroyTech does not provide any warranty, implied or otherwise. Warranty issues are rare. When they occur, we quickly resolve all issues on the basis of the manufacturer's warranty.
KroyTech is a trademark of KroyTech LLC. BenchPro and Bench Depot are trademarks of BenchPro, Inc. Nevamar, Static Dissipative Laminate and Static Dissipative Armored Protection are trademarks of Panolam Industries Int'l, Inc. Formica is a registered trademark of Formica Corp. LisStat is a trademark of LisStat Corp.
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